At Anchor Auto Detailing, we're committed to delivering exceptional mobile detailing services. To ensure a smooth experience for both our clients and team, please review the following terms and conditions:

1. Personal Belongings

Clients are responsible for removing any personal items and valuables from their vehicle before the service. Anchor Auto Detailing is not liable for any missing or misplaced belongings during or after service completion.

2. Pre-Service Vehicle Condition

Prior to beginning work, we will inspect the vehicle for visible damage such as scratches, dents, or interior wear and document any issues.

Anchor Auto Detailing is not responsible for any damage that existed before service and was not brought to our attention at the time of inspection.

3. Reporting Concerns or Damage

If you believe our service has caused any new damage to your vehicle, you must notify us within 48 hours of your appointment.

Please provide:

- A clear description of the issue

- Supporting photographs

Anchor Auto Detailing reserves the right to assess the claim and inspect the vehicle before taking any action.

Claims submitted after the 48-hour window may not be accepted.

4. Service Liability

Our team uses professional-grade tools and methods to clean and protect your vehicle. However, Anchor Auto Detailing is not responsible for any indirect, incidental, or unforeseen damage related to the detailing process.

5. Cancellations, No-Shows, and Late Arrivals

Appointments must be canceled or rescheduled at least 24 hours in advance.

Missed appointments or failure to be present at the time of service may result in a no-show fee and loss of your deposit.

If you arrive late, service time may be reduced or adjusted accordingly.

6. Missed Areas / Quality Concerns

We aim for perfection, but if you notice any areas that were missed:

- Report them within 48 hours of the service.

We will gladly review your concern and, if valid, arrange a touch-up or resolution.

7. Pricing and Payments

All pricing and service offerings are subject to change without notice.

Full payment is due upon completion of service unless otherwise agreed upon in writing.

We reserve the right to decline service based on the vehicle's condition or customer behavior.

8. Appointment Deposits

A non-refundable deposit is required to confirm your booking.

Deposits will be applied to your final service balance.

Rescheduling is allowed with 24+ hours' notice.

Deposits may be forfeited for:

- No-shows

- Cancellations or reschedules with less than 24 hours' notice

In cases of extreme heat or hazardous conditions, deposits will carry over to your rescheduled appointment.

9. Weather Policy

Our services may be delayed or rescheduled due to unsafe weather conditions, including:

- Extreme heat - Rain, high winds, or poor air quality

If conditions are unsuitable, we will contact you to reschedule and your deposit will transfer to the new date.

If you have a shaded or indoor space available, we may still proceed depending on weather severity.

Forecasted weather after your appointment is not grounds for cancellation.

10. Dispute Resolution

If a disagreement arises regarding our services or these terms, both parties agree to first attempt to resolve the issue informally.

If unsuccessful, the matter may proceed to mediation or arbitration.

11. Changes to These Terms

We may update our terms and conditions at any time.

The latest version will always be available on our website or upon request.

By using our services, you agree to any revised terms.

12. Media Release

By booking with Anchor Auto Detailing, you give permission for us to photograph or record your vehicle before, during, and after service. These visuals may be used for marketing, training, or promotional purposes across digital and print platforms.

© 2026 Anchor Auto Detailing. All rights reserved.